Privacy Policy

Privacy Policy for Tipple & Snow
Effective Date: 8 May 2025

At Tipple & Snow, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Tipple & Snow
Events Ice Cream Hire
Email: contact@tipple@snow.co.uk
Website: www.tippleandsnow.co.uk
We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title, company name (if applicable)

  • Contact Data: Email address, event address

  • Transaction Data: Payment details (processed via secure third-party platforms)

  • Event Details: Date, location, special requirements

We do not collect or process special category data unless explicitly provided by you for the purpose of the event.

3. How We Collect Your Data

We collect data when:

  • You fill out a booking or contact form

  • You communicate with us via email or social media

  • You book services through our website or third-party partners

4. How We Use Your Data

We use your personal data to:

  • Manage bookings and deliver our services

  • Communicate with you about your event

  • Send relevant follow-up communications

  • Comply with legal or tax obligations

We do not sell or share your data with third parties for marketing purposes.

5. Lawful Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity: to deliver our services to you

  • Legitimate interests: to improve our services and communications

  • Legal obligation: for tax and accounting compliance

6. Data Retention

We keep your data only as long as necessary:

  • Booking and event data: 6 years for accounting and legal compliance

  • Marketing communications (if subscribed): until you opt out

7. Sharing Your Data

We may share your data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Professional service providers (e.g. accountants)

  • Event venues or partners when necessary for event delivery

All third parties are required to respect your data and act in accordance with the law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or erasure of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, contact us at contact@tipple@snow.co.uk.

9. Data Security

We use appropriate security measures to protect your data, including encryption and secure storage systems. In the event of a data breach, we will notify you and the ICO where required.

10. Cookies

If our website uses cookies, you will be informed via a cookie notice. These may include essential cookies and optional analytics tools (with your consent).

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact:

Tipple & Snow
Email: contact@tipple@snow.co.uk
Website: www.tippleandsnow.co.uk

12. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk